Privacy Policy
At RT Fleet Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website and use our services, including our SMS and mobile communications.
Information We Collect
We collect various types of information, including:
Personally Identifiable Information (PII): Name, email address, phone number, physical address, and service requests provided voluntarily by you.
Non-Personal Information: Anonymous data collected automatically, such as IP address, browser type, pages visited, and visit time.
Use of Information
We use the information collected to:
Provide and improve our operational and fleet management services.
Respond to your inquiries, schedule appointments, and offer direct customer support.
Send operational notifications, service updates, and account-related communications via email or text message (SMS).
Analyze and understand how our website is used to improve user experience.
Mobile & SMS Privacy Disclosure (10DLC Requirement)
We are committed to respecting your mobile privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.
SMS Terms & Opt-Out:
Consent: By providing your phone number and agreeing to receive messages, you consent to receive operational SMS communications from RT Fleet Solutions LLC.
Opt-Out (Unsubscribe): You can opt out of receiving text messages at any time. To stop receiving SMS messages, reply STOP to any text message received from us. Once submitted, you will receive a confirmation message that you have been unsubscribed.
Help & Assistance: For assistance or questions regarding our text messaging services, reply HELP to any message or contact our support team.
Rates & Frequency: Message frequency varies based on your interactions and service requests. Message and data rates may apply depending on your mobile carrier plan.
Information Protection
We implement strict security measures to protect your personal information, including:
Use of standard SSL encryption protocols across our digital platforms.
Restricting access to personal information exclusively to authorized employees and systems.
Maintaining continuously updated administrative, physical, and technical safeguards.
Disclosure of Information
We do not sell, rent, or trade your personal information. We only share information in the following limited circumstances:
When required by law, subpoena, or legal process.
With trusted technical service providers who assist us in operating our infrastructure and providing customer communications under strict confidentiality obligations. (Note: Text messaging originator opt-in data and consent are explicitly excluded from being shared with any third parties).
Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our website, including:
Remembering your preferences and session settings.
Analyzing website traffic to optimize our digital services.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction, updating, or deletion of your information.
Withdraw your consent to communications (including SMS) at any time.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in legal or operational requirements. Any updates will be posted directly on this page and will take effect immediately upon posting.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: Admin@rtfleetsolutions.com
Telephone: +1 (786) 637-5448
Company: RT Fleet Solutions LLC